Billing – For billing related questions , please contact California Healthcare Medical Billing (CHMB) at  (844) 869-0542.

Our patients may also receive a separate bill for vaccinations they receive in our office from a company named Vaxcare. In addition, Vaxcare’s Medical Director, Dr. Bruce Lee, may appear on your insurance Explanation of Benefits. Please contact Vaxcare directly with your questions at (888) 829-8550.

Location – Manhattan Primary Care is located in Building A of the Manhattan Medical Center at the corner of Claflin Rd and College Ave.

1133 College Ave, Building A, Suite A211
Manhattan, KS 66502
Phone (785) 320-5000
Fax (888) 524-2251

Records Release –  Please fill out the Records Release To MPC form to transfer records from another office to Manhattan Primary Care. Please read carefully as there are two places to sign.  All questions must be answered in order for the release to be valid per federal regulations.

Pediatric Patients – If the minor is driving himself or someone is bringing them to the appointment without the legal guardian, use this Advance Consent to Treat Form to consent for evaluation and treatment of the minor.

New Patients – Manhattan Primary Care is accepting new patients.  Please see our new patient information for full details.

Appointments – Our office is open 7:30 AM to 4:00 PM daily Monday – Friday.  Routine physicals and chronic illnesses/medication refills are seen by appointment.  Acute appointments can be scheduled for same day.  When making your appointment, the office staff will need a brief description of your symptoms in order to ensure we have the capability to address your symptoms fully.  If several family members are ill, an appointment will be needed for each family member.  For acute appointments, we will not be able to address chronic medical problems and refills during these appointments.

We strive to see every patient at their appointment time.  In order to do so, we encourage everyone to show up at their appointed check in time.  We do get behind schedule at times because of emergencies or because a patient needs more time than anticipated.  Please understand that you, yourself, may have an emergency or need extra time someday.

For routine appointments, medication refills, or physicals, we recommend scheduling your appointment weeks in advance.  If you have multiple issues you would like to address, please write them down in order of importance so the physician and patient can decide together what is most important to address.  If you need medication refills, please bring the list of medications you will need refilled.

Allergy shots – Patients receiving allergy shots should coordinate with the office staff for a nursing visit.  We perform allergy shots between 8:30 am till 11:00 am and from 1:00 pm till 2:45 pm.  Because of the possibility of reactions, patients are required to remain in our office for 20 minutes after receiving an allergy shot.

After Hours Care – For any emergency after hours, please call 9-1-1 or present to your nearest Emergency Department.  If you have a poison-related emergency, call KU Med Center Poison Control Center at:  1-800-222-1222.  If you need to contact the physician on call, please call the office at 785-320-5000.  Leave a detailed message, including your question, and the on call provider will return urgent calls.  Non-urgent messages will be returned the following business day.

Vaccine Policy – Vaccines have been proven to be effective in preventing serious illness and death related to certain diseases. All children and young adults should receive all of the recommended vaccines according to the schedule published by the Centers for Disease Control and the American Academy of Pediatrics. We will no longer accept the risk that unimmunized or under-immunized children or teens pose to other  children and their families in our practice and in our communities.  Please see our MPC Vaccine Policy for full details.

HIPAA – The Health Insurance Portability and Accountability Act’s (HIPAA) medical privacy regulations govern the use and release of patients’ personal health information, also known as “protected health information (PHI).”   Under the HIPAA privacy regulations, patients must be informed about how their PHI will be used and given the opportunity to object to or restrict the use or release of their information. Physicians may use and disclose PHI without the patient’s consent for purposes of treatment, payment, and healthcare operations. For a complete copy of our Notice of Privacy, please view forms or ask for written copy at Manhattan Primary Care.

Payment Policy – We request payment for medical services at the time of your visits. We do accept MasterCard, VISA, and Discover Card if you prefer.  Please see our Full Financial Policy  if you have any questions.

Self-Pay Patients – We do accept self-pay patients.  However, there are several locations in the area with free or reduced payment options for those who qualify.

Income-Based Sliding Scale/Free Care Clinics
Flint Hills Community Clinic, 401 Houston Street, Manhattan, KS 785-323-4351
Konza Prairie Community Health and Dental Clinic, 361 Grand Avenue, Junction City, KS 785-238-1839
Community Health Ministries, Medical and Dental Clinic, 407 W, Ash Street, Wamego, KS 785-456-7872
Konza Prairie Dental Clinic, Manhattan, 2030 Tecumseh Road, Manhattan, KS 785-320-7291

Payments – You may pay in person with cash, check, or credit card (VISA, MasterCard, or Discover). You may pay by credit card by calling CHMB at (844) 869-0542.

Manhattan Primary Care can accept payments online and patients can set up payment arrangements online using PayMyDoctor.com