After Hours Care. For any emergency outside of business hours, please call 9-1-1 or go to your nearest Emergency Department (ED). If you have a poison-related emergency, call KU Med Center Poison Control Center at: 1-800-222-1222.
Nurse Advice Line. Most insurance plans have a 24/7 nurse advice line where you can speak to a Registered Nurse who can advise, based on symptoms, who should go to the ED or Urgent care.
What is an emergency? It is an emergency if you reasonably believe that if you don’t get care right away, it could be dangerous to your life or to a part of your body. If you experience any of the following symptoms, go to the ER Immediately: chest pain or pressure; coughing or vomiting blood; difficulty breathing or shortness of breath; severe or persistent vomiting or diarrhea; sudden or severe pain; sudden dizziness; weakness or changes in vision; uncontrolled bleeding; or changes in mental status, such as confusion.
When to get to urgent care? Urgent care can be quicker, with a lower cost and better results, compared to a crowded ER that may require unnecessary tests or hospital stays. Urgent care centers have extended hours outside of normal office hours. Urgent care is care you need soon, usually within 24 hours, for a problem that is serious, but is not an emergency. Examples include coughs, colds and sore throats; earaches; minor burns; muscle pulls; fever or flu-like symptoms; rash or other skin irritations; sprains and strains; or urinary tract infections. For symptoms that cannot wait for an appointment, MPC recommends K+STAT Urgent Care for after-hours or weekend care. Outside of Manhattan? To find an in-network urgent care facility near you, call the number or visit the website on the back of your insurance card.
Contact the doctor: If you need to contact the physician on call, please call the office at 785-320-5000, leave a detailed message of the question, and the on call provider will return urgent messages.
Healthy Children (Information about home treatment of common pediatric illnesses and injuries)